Chain Pharmacy

Jiangsu Medical Pharmacy, Nanjing

Project Background

The national policy promoting the outflow of prescription drugs has incorporated designated retail pharmacies into the supply guarantee system for nationally negotiated medications (“dual-channel” mechanism). This requires pharmacies to possess the capability to handle external hospital prescriptions and provide professional pharmaceutical services, posing significant challenges to traditional retail models.

Project Introduction

Jiangsu Medical Pharmacy on Sanpailou Street in Nanjing’s Gulou District is the first smart pharmacy established by Jiangsu Pharmaceutical Co., Ltd., with complete system technology provided by Fowa. The medication purchase process here is extremely convenient: patients select medications by tapping the screen, complete payment by scanning a code, and a robotic arm inside the pharmacy automatically delivers the medications to the pickup window—all within just tens of seconds. The smart pharmacy is divided into four main functional areas: the Intelligent Medication Management Zone, 24-Hour Self-Service Pharmacy Zone, Customer Health Management Zone, and Business Service & Coffee Area. From procurement to dispensing, the entire process operates unattended, paperless, and error-free, significantly improving management efficiency. Occupying only 9m², it saves over 80% of store display space while reducing labor costs by more than 50%.

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